eq98 believes that gaming should always be a source of entertainment — never a source of stress or financial hardship. Our responsible gaming programme gives every Pakistani player the tools, knowledge, and support they need to keep their gaming experience safe, enjoyable, and within their personal limits.
eq98 enforces a strict minimum age of 21 years for all registered players across Pakistan.
All of the following tools are built directly into your eq98 account and are available to every registered Pakistani player free of charge. You can activate or adjust any of these settings at any time by visiting your account settings or contacting our support team.
Set a daily, weekly, or monthly deposit cap on your eq98 account to ensure your gaming spend never exceeds what you are comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — a deliberate safeguard to prevent impulsive decisions.
Choose how long you want each gaming session to last. Once your chosen time is up, eq98 will display a clear reminder and log you out automatically. This tool is especially useful for players in Karachi, Lahore, and beyond who want to keep their gaming sessions short and disciplined.
Enable periodic on-screen reminders that show you exactly how long you have been playing and how much you have wagered in the current session. Reality checks pop up at intervals you choose — every 30 minutes, 60 minutes, or as frequently as every 15 minutes — keeping you grounded and informed throughout your session.
Take a short break from eq98 without permanently closing your account. You can set a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, your account will be suspended and you will not be able to log in, deposit, or place bets. All cooling-off requests take effect immediately.
If you feel your gambling is becoming a serious concern, self-exclusion allows you to block access to your eq98 account for a minimum period of six months, up to a permanent exclusion. During self-exclusion, eq98 will also suppress all marketing communications to your registered contact details.
Set a maximum net loss threshold for a daily, weekly, or monthly period. Once your loss limit is reached, eq98 will automatically prevent further play for the remainder of that period. This is one of our most effective responsible gaming tools and is strongly encouraged for all players managing a fixed gaming budget in PKR.
Activating self-exclusion on eq98 takes just a few minutes. Our support team is available around the clock to assist you through the process in English or Urdu — whichever you are more comfortable with.
Access your account via the eq98 Login page. If you are having trouble logging in, our live chat support team can verify your identity and assist you directly.
Navigate to the Responsible Gaming section within your account settings panel. All player protection tools are grouped here for easy access.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Carefully consider which period is most appropriate for your situation.
Confirm your self-exclusion request. The exclusion takes effect immediately — your account will be suspended, your balance secured, and all marketing communications from eq98 will be stopped right away.
If you need help at any point during or after the self-exclusion process, our 24/7 live chat support team — fluent in both English and Urdu — is ready to assist you with empathy and full confidentiality.
Problem gambling can affect anyone — regardless of age, income, or city. The following warning signs may indicate that gambling has moved from entertainment to a harmful habit. If you recognise several of these in yourself or someone you know, please reach out for support.
If any of the above sounds familiar, please reach out to our support team immediately via live chat on eq98. You can also use our self-exclusion or cooling-off tools right now without needing to speak to anyone. Taking action early makes a real difference.
Answer these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use our responsible gaming tools or contact our support team today.
If you answered yes to 3 or more of the above questions, please consider activating a cooling-off period or self-exclusion on your eq98 account. Our support team is available 24/7 in English and Urdu to help you take the right next step.
Manage My Account Settingseq98 enforces a strict minimum age of 21 years for all players. This is a firm policy with no exceptions. During the registration process, every new player must confirm that they are 21 or older, and our KYC verification team checks identity documents — including CNIC and passport — to confirm age before any account is fully activated.
If eq98 suspects or confirms that a player is under the age of 21, the account will be suspended immediately, all deposited funds will be returned, and the case will be handled in accordance with our responsible gaming and compliance procedures.
We strongly encourage all adult players in Pakistan — whether in Karachi, Lahore, Faisalabad, Rawalpindi, or anywhere else — to keep their account credentials private and ensure that no underage family member or household resident has access to their eq98 account.
Log in to your eq98 account now to review your responsible gaming settings, set your limits, or download the eq98 app and take your smart gaming experience with you wherever you are in Pakistan.
21+ only. Gambling can be addictive — please play responsibly and within your means.